Whether you are a T.E.A.M. client company that has contracted for limited services excluding the account management feature, or even if you are not a current client company of T.E.A.M., you may still make use of many of the different aspects of T.E.A.M.’s account management services, which are listed below.

Management Consultations
This important service provides you with guidance about both common and unique situations at your company, with suggestions on how to effectively resolve the situation. Examples of typical employee issues include: substance abuse, sexual harassment, anger management, workplace violence, conflicts between coworkers, employee layoffs, and corporate downsizing.

Formal Referrals
T.E.A.M.’s formal referral process provides an avenue for you to assist your employees in seeking help with personal performance issues that are impeding the employee’s ability to do his or her job, such as the types of situations listed above. This structured process includes counseling for the employee as well as feedback to you about your employee’s participation in the process.

Onsite Trainings and Workshops
T.E.A.M. offers a wide range of orientations, trainings and workshops for your company. A sample of T.E.A.M.’s offerings:

• Substance Abuse Awareness
• Workplace Harassment
• Violence in the Workplace
• Dealing with Downsizing and Organizational Change
• Workplace Diversity
• Team Building
• Constructive Confrontation
• Dealing With Difficult People
• Stress Management

Critical Incident and Traumatic Event Interventions
T.E.A.M. provides consultation to your company following at-work critical incidents or traumatic events that impact your work force, as well as on-site support and debriefings.

For further information about any of these services, questions about fees, or specific information about special discounts available for T.E.A.M. client companies with limited service contracts, please contact T.E.A.M.’s Account Services Department by e-mail or phone at (866) 648-TEAM (8326).