T.E.A.M. would like to welcome you to the area of our website that has been designed exclusively for you, our client company. T.E.A.M.’s Account Services Department strives to ensure that our partnership with you is a positive working relationship that will maximize your organization’s benefit from the EAP. For your convenience we are providing many of the resources and information you seek from T.E.A.M. right here on our website. The following list will guide you in finding the information available on the site.

Management Consultation Services
Guidebook for Human Resource Professionals
Utilization Reports
Formal Referrals
Forms
Critical Incident and Traumatic Event Interventions
Trainings and Workshops
T.E.A.M. Promotional Materials
Contact T.E.A.M. Account Services

Management Consultation Services
A core component of T.E.A.M.’s account services is the Management Consultation. This service provides you with guidance about both common and unique situations at your company, with suggestions on how to effectively resolve the situation. Click here to learn more about T.E.A.M.’s management consultation services, who provides them, and some of the many topics on which we can be of assistance.

Guidebook for Human Resource Professionals
“Getting To Know Your EAP”, a Guidebook for Human Resource Professionals, provides you with a general overview of T.E.A.M.’s account services. You can look at the Guidebook online, or conveniently print off all or parts of it. Click here to access the Guidebook.

Utilization Reports
Part of T.E.A.M.’s standard EAP services is the receipt of quarterly or semi-annual utilization reports about your organization’s use of the EAP. Click here to find out more about how to interpret utilization reports that inform you about your company’s EAP utilization while at the same time maintaining EAP users’ confidentiality.

Formal Referrals
T.E.A.M.’s formal referral process provides an avenue for you to assist your employees in seeking help with personal performance issues that are impeding the employee’s ability to do his or her job, or actions that are in violation of company policy. Click here to find a detailed description of the formal referral process.

Forms
Several of the common forms that you can use to assist you in managing employees or referring them to T.E.A.M. are available to you online. Click here to access printable versions of these forms.

Critical Incident and Traumatic Event Interventions
T.E.A.M. provides consultation to your company, as well as on-site support and debriefings, following at-work critical incidents or traumatic events that impact your work force. Click here to find out more information about this important EAP service.

Trainings and Workshops
T.E.A.M. offers a wide range of orientations, trainings and workshops for your company. Click here to find a list of offerings for these onsite services.

T.E.A.M. Promotional Materials
An important aspect of maximizing your employees’ use of the EAP is making them aware of the availability of the EAP benefit. T.E.A.M. offers a variety of no cost and low cost resources to assist you with this endeavor. Click here to view a list of T.E.A.M.’s promotional materials and to order your promotional materials online.

Contact T.E.A.M. Account Services
Click here to e-mail T.E.A.M.’s Account Services Department; or link to the Account Services staff list to contact your Account Manager by phone.