Why Select T.E.A.M.? > Employee Services

Toll Free Number, 24-Hour Crisis Line
Available 24 hours a day, 365 days a year to assist clients with urgent problems and crises.

Problem Assessment
Problem assessment and evaluation for individual, couples, and families to help them objectively identify the root cause of issues that may be interfering with their lives.

Solution-Focused, Short-term Counseling (Flexible Number of Visits)
Short term, solution-focused, mental health and substance abuse counseling, available to employees and family members at mutually convenient times and locations.

Work/Life Services
To help individuals balance career and personal life commitments: support, referrals and assistance on a wide variety of work-life issues, including dependent care, financial concerns and legal matters.

Utilization of Community Resources
No cost and low cost referrals to community resources for those individuals needing access to community-based resource services or support programs.

Cost-Effective Treatment Referrals
Referrals to the most appropriate and least restrictive level of care, based on the client's ability to pay and the health care benefits available within your company's existing insurance network.

Case Management Services
Follow-up whenever a referral to specialized counseling services is made outside of T.E.A.M.'s system, to insure a smooth transition of services, and resolution of clients' needs in a quality and cost-appropriate manner.

Life Enhancement Coaching
Guiding clients toward enhancements in their lives and achievement of life goals by focusing on priorities, discovering untapped resources, fostering motivation and recognizing accomplishments.

Service for the Deaf
Signing interpreters provided for hearing-impaired clients.

Language Line
Capability to interpret calls in over 140 different languages.

On-Site Employee Orientations
Brief, on-site EAP orientations for all employees, with flexible meeting schedules to accommodate all shifts.

DOT SAP Compliance Services
Substance Abuse Professional (SAP) regulation services for employees who fall under the substance abuse monitoring guidelines established by the Department of Transportation (DOT).

Click here if you'd like to find out about T.E.A.M.'s Management Services.